ComplaintsforNew England Bridal Affair

• Initial Complaint

  01/22/2024

  Complaint Type:

  Sales and Advertising Issues

  Status:

  Unanswered

  More info

  The Love Affair -- also known as **************************** Productions -- has presented their business as a wedding show host, to connect prospective vendors with prospective wedding parties. We signed up as a vendor for a show that was expected to occur on Nov. 5, 2023 at the Marriott in **********. Three days prior, we had not received any follow-up information about the show. Upon reaching out, we were informed the show had been postponed to Jan 21, ****, with no reason offered. Two weeks prior to the new date, I contacted the hotel directly, and again on the date of the rescheduled show, and was informed that the show was not going to be hosted at this location, and that they were fielding calls from several upset customers. *************************** did not return any of my voicemails requesting more information about the show(s), nor did she respond to our refund request email, until the morning of January 21, after presumably receiving a dispute notice in the mail from our credit card company. Her response stated she would not provide a refund. She is stealing people's money, and is ignoring all forms of communication when requested. The hotel confirmed that she was difficult to communicate with and had not paid her rental fees to use their space.

  Customer response

  02/02/2024

  I have not heard from the business in response to my complaint.

• Initial Complaint

  03/21/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  The owner of this company promises vendors through a signed contract 10 shows a year, providing leads of daily sign *** as they come in, names, numbers and emails of attendees of every show, a banner with an ad, and that hundreds of people attend her shows, exclusivity as a vendor in our field, and she also does not have NO RETURN policy in her signed contract. After giving her $5000 for all these promises, we have waited two months, to not receive a daily sign up list, nor any advertising, and on our very first show, found another vendor within our field. She takes weeks to give us the names of attendees, and most without a phone number. She would not return out money, nor communicate with us to sign up for future events. She is very unprofessional and a complete scam. Her shows barely have 30 people show up, which a large percent are vendors coming to check it out for the future. She does not honor her contract and refuses to conduct herself professional to come to a resolution! She also has false accreditations on her website, which will be reported promptly as well! Do not work with her, do not attend her shows, there are far more reputable shows out there to advertise your products!

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