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Find a Location

DentaQuest Group, Inc. has 5 locations, listed below.

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    Customer ReviewsforDentaQuest Group, Inc.

    Dental Insurance
    HeadquartersMulti Location Business
    View Business profile
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    78 Customer Reviews

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    • Review from Tom H

      1 star

      10/28/2024

      This company sent me a bill and I never had joined their insurance program. The name is very similar to the company I have. After examining the invoice carefully I notice it gives a subscriber ID #, not a member ID #. The invoice looks very familiar and legitimate, but it is not a bill rather a solicitation meant to trick people into signing up with their company. After reading the other complaints it sounds like the company does not exist. BBB please investigate this company. Denta Quest should be investigated
    • Review from Nancy L

      1 star

      09/30/2024

      HOLY COW! I've been trying to CANCEL my coverage with this company for months because they are absolutely atrocious. They won't let me access my account online, and I wait on hold for HOURS. There is literally no customer service and no way to cancel my account.'Once they have your premiums they hold you hostage with the worst dental insurance ever with no path to cancellation whatsoever.Cannot recommend less. What a scam.
    • Review from Thaddeus M

      1 star

      09/20/2024

      This is one of the worst companies I have ever had to deal with. When I switched my ********* I got on the phone to ask about their policy just being for my husband. They made the arrangements and I made the 1st monthly payment. I put the account on autopay. I did check (honestly I think it was 2 months later) to discover it was not on autopay and we were 2 payments behind I made the payments on the website. The next time I went into the website to check again, it was closed and the policy had been cancelled. I was perplexed and so I called and all they did was transfer me over to the marketplace where I was told we didn't qualify to re-register. No explanation, no communication about the problem. I checked to discover the payments I made had not come out of my bank. Before this had even happened they had refused my husband's claim because of some kind of waiting period when we had been with the company for over 2 years. They did fix this. My summary is this. **************** is awful. There billing system and website are the worse I have ever seen. My husband has no dental insurance. We were cancelled because of their incompetence. I hope we can get some in a few months when it is open to everyone but I'm not sure.
    • Review from Rick M

      1 star

      09/18/2024

      Very racist company and bullies they lie to you about everything.
    • Review from Nick A

      1 star

      09/18/2024

      This company is a rip off to all consumers. Dentists do not even accept their coverage which is provided through market place. You can never get hold of anyone to talk to. They are just collecting premiums and ripping all American off. Company like this should not do business at all and should be held accountable by our bs lawmakers who make it possible for such companies to exist
    • Review from Donald A

      1 star

      09/12/2024

      They sent me to an IN NETWORK but after the dental work was completed today I was told DQ said I'm out of network. Had to pay $350 out of pocket. Called DQ waited over an hour to speak to someone but had to go to work. After reading these reviews it seems like scam company. I'm also writing the attorney general about their business practices.
    • Review from Nancy R

      1 star

      08/25/2024

      Dentaquest is a joke,my dentist has been trying for months to get paid since April,every denial letter has a different excuse as to why they won't pay for services that are supposed to be paid for at least four different reasons , one of there service **** told me to call my dentist and have them lie so they'll get paid , wish would have recorded that one ! Meanwhile I'm getting bills from my dentist for almost two thousand dollars for services that are supposed to be covered. My dentist actually stopped taking patients that have dentaquest because of this !
    • Review from Cynthia T

      1 star

      08/12/2024

      Hold times ridiculous hours and hours without answer. Dental providers have terrible reviews. Scared for my teeth.
    • Review from Emma U

      1 star

      08/07/2024

      I have been trying to access my subscriber ID for 3 weeks now, I paid 3 weeks ago and never received my subscriber ID , and without the subscriber ID you can't login or get your ID card to even schedule. They only do that for the plans bought from the **** but if its employer sponsored you can access your card just with your last name. Never use this insurance, they are a complete scam and very shady.
    • Review from Meg J

      1 star

      07/24/2024

      Trying to resolve claims with Dentaquest, or to get anyone to answer the phone is like pulling teeth literally. I wonder if they even care that they hang up on people waiting on hold for over an hour, just because its right before lunch time. Unprofessional and unbusiness like

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