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    Customer ReviewsforSungage Financial

    Financing
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    4 Customer Reviews

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    • Review from Robert P

      1 star

      02/12/2024

      I financed with Sungage about 2 years ago. We have since put out house up for sale and have had 3 separate buyers apply to take over the solar loan. All three have been declined. The last set of people have excellent credit and make great money and have a good debt to income level. This company has done nothing but put up roadblocks. STAY AWAY FROM THIS COMPANY. DON'T WALK, RUN. They are shysters. I would never, ever do solar panels again solely because of Sungage.

      Sungage Financial Response

      02/13/2024

      We sincerely apologize for the challenges you've encountered with transferring your solar loan to potential buyers. At Sungage Financial, we strive to facilitate smooth transitions for our customers in a variety of different ways. We know the loan transfer process can be stressful, but not all applicants will be eligible for credit from our lender. We would happily discuss your options if you call us at 844-SUNGAGE.
    • Review from Natalia V

      1 star

      03/20/2023

      ******* What can I said Im very disappointed with this company they went and install my solar system in sep 2022 and by now is still not connected so like someone mentioned in a previous comment, yes they do offer a extension but whats the point, if you went solar its because you want to save, Im thinking about opening a complaint for incompetent,

      Sungage Financial Response

      03/30/2023

      Hi *******,I wanted to let you know how sorry we are that you are having a difficult experience. Waiting for the utility to provide the necessary steps to operate your new solar system can certainly be frustrating.Both your installer and Sungage Financial make it a point to be on top of customer service and we have alerted your installer of your concerns,. They will be reaching out to you. We have also provided you with the information and steps to seek deferment of your solar loan payments. If you have any additional questions on the financing, please contact us at 844 SUNGAGE or email at: customerservice@sungagefinancial.com.Sincerely,Your Team at Sungage Financial
    • Review from Hung D

      1 star

      10/14/2022

      BEWARE of this company as they partnering with a fraudulent solar company out to scam people. They are partnering with *************** ****** LLC a local solar company. Sungage Solar Finance Specialist name ******************************* dodge me every time I call and ask them for my solar status since **** is ignoring my phone calls and emails about completing the solar they stop. Stay away from financing with these crooks. ******************************* told me they verify the company before partnering with them but I doubt they do since this ************ is a fraud. Currently owes over $100k in loan for a bunch of junks on top of my house.

      Sungage Financial Response

      10/14/2022

      Dear *****,We are concerned that your solar system is not yet up and running and your frustration is certainly understandable. We are aware of the situation and actively working towards a resolution which we will communicate to you directly. Our bank partner works with customers to give extensions when loan payments are due, but systems are not yet energized. We can help connect you to the bank to arrange the extension.Sincerely,Your Team at Sungage Financial
    • Review from Alonzo H

      1 star

      05/19/2022

      **************** I was made aware that my lone of zero interest portion of my lone has matured and i will have to start paying interest on my lone just one year into the lone. That is ****** .42 A total rip off no one ever mentioned this to me and i am still paying my energy cost and the lone payment. Never go solar. I am now paying twice as much!

      Sungage Financial Response

      05/20/2022

      Hi ******,We are sorry to hear that you didn't have enough tax liability to take advantage of your full federal investment tax credit this year. Sungage Financial always advises the homeowner to consult their tax professional to learn how the **************** Tax Credit (ITC) will impact their taxes specifically.Certain tax circumstances (e.g. alternative minimum tax) may prevent or reduce the use of the credit. Again, we are so sorry that your tax situation didnt produce the full 26% federal tax credit this year and we encourage you to consult your tax professional about whether you can use the balance of the credit on your future tax filing.Please keep in mind that, in the event you do not repay all of the Deferred Payment Portion when planned, you can still make a lump sum payment later and lower your payment back to its original year one amount.If you do not pay the Deferred Payment Portion, your monthly payments would be slightly higher of course, but unlike other solar financing options, you will not pay any penalties or have an increase in your interest rate.I hope this provides clarity on the tax credit, and we encourage you to please call 844 SUNGAGE, or email: ****************************************** with any additional questions or concerns.Sincerely,Sungage Financial

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