ComplaintsforSafeDinar.com
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Complaint Details
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Initial Complaint
10/12/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
I ordered 40 $25k Dinar notes on 7/16/24. I received them. I just took them out of the package and 23 of 40 are fake. In 23 notes the left side and wings do not glow. The box glows only. The other 17 all three areas glow. This tells me that 23 of my notes with certificate of authenticity are fake. I want real notes to replace these.Initial Complaint
12/13/2022
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
The order was placed on december 1st 2022, with safe dinar .com the amount was ****** to exchange with foreign currency I have been a regular customer for 5 years now, and have opted in for each promo that was offered to me during that time which helped build my trust in them and i have often referred several people to their website. How ever my last order i clicked on the promo then placed my order like i have done close to a dozen times, but this time they did not honor the promo to include 12k free dinar with my order. i contacted them and had a follow up phone call during which i was told that according to their records i did not click on the promo offer to accept it, and i replied why would anyone place an order and choose not to accept the promo for 12k dinar included free? I believe the survey i filled out to be able to click on the promo is in their system somewhere, so, either they had a computer glitch or someone decided not to honor the promo.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.