ComplaintsforEsohe The Label, LLC
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Complaint Details
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Initial Complaint
01/31/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I purchased a pair of metallic pants on 10/29/22. Months passed and I didnt receive my order but payment was taken. When I talked to the owner, she instructed me to file a claim initially. I requested the tracking number which was given and contacted **** *** initiated a claim. Weeks go by, I call *** and request the status. They stated that they were still waiting for the shipper to provide information in order for them to proceed. I emailed the company and there was no response. After emailing her about the bad customer service and my dissatisfaction as a customer; she replied in so many words that I should be thankful that she is even responding to me. Its not her fault that the carrier lost my package and I can do whatever it is that I think I need to do. After this interaction, I no longer want any more contact with this company/owner of this establishment and would like a refund.Customer response
02/11/2023
I have not heard from the business in response to my complaint.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.