9 Customer Reviews
Review from Sam C
1 star09/19/2024
RUN AWAY IF YOU HAVE ANY OTHER OPTIONS.Absolutely terrible. They treat you like a deadbeat at every turn. Their communication, when they choose to actually respond, is at best overly legal (to the point of not answering questions) and at worst rude. A look at their website will let you know what you need, they only care about cash. Tenants are an inconvenience, and they absolutely do not care to help you.They do not communicate concerns with the properties to owners. When they do, they charge the tenant $25 for EVERY maintenance action (even things like a preexisting issue where the house was miswired, causing a fire concern). In fact, they will try to charge a fee for everything including their management, billing, payment (no matter how you pay), weekend move out, maintenance... you name it. Some fees are normal, and necessary, but its clear Peabody views them as a profit opportunity.When we first rented they were ok and even handled a furnace issue real well, but things went downhill over our time renting. They were actually told by the landlords that they would not be continuing to use them after my lease was up. So Peabody cancelled their involvement on the lease (2 days before my end of lease and move out inspection) then charged the landlords a "lease addendum fee" for the privilege.
Peabody Properties, Inc. Response
09/27/2024
Thank you for taking the time to share your experience with us. We always strive to provide the best possible service, and we take all feedback seriously.
Given the details you've shared, its possible that this review may pertain to a different Peabody Properties, as we do not operate in ********. However, we would still appreciate the opportunity to help clarify any concerns or address any confusion. If you believe theres an overlap with our properties or would like to discuss your experience further, please dont hesitate to call our Peabody *********** at ************.
We appreciate you bringing this to our attention and would love to clear up any confusion.
Review from Hh H
1 star08/31/2024
F****** awful guys , filled in an application they didnt tell anything about the required documents and some f***** called on friday 30th and said you cant move in on the 1st. Dont reply with a f****** chat gpt generated reply you b****** I ll give a 0 star not even a 1 .Peabody Properties, Inc. Response
09/27/2024
Thank you for reaching out and sharing your thoughts with us. We always appreciate hearing from our residents and value the opportunity to listen to your concerns.
Wed like to continue this conversation to better understand your experience. At your earliest convenience, please give us a call at the Peabody *********** at ************. We look forward to speaking with you and working together to address any issues.
Thank you again for bringing this to our attention.Review from Sandra .
1 star06/20/2024
1. The property managers are just as awful as indicated in every review; LPrkns illegally evicted a tenant's son (who had applied to be added to his mum's lease; mgmt refused to process his application, period) because other tenants had negative, stereotyped views of his mental illness. The young man ended up locked out of the apartment for 24hrs with no access to his medication because of this property manager's decision to deactivate the keyfob lock. 2. Avoid the new property in *****, **. It is consistently advertised as 62+ and non elderly disabled, yet they keep moving former addicts and their multiple children into this 31 unit, 1br only building.There is zero soundproofing in the hallways, and no shortage of children stampeding back and forth. I have irrefutable evidence of a specific property manager threatening me with eviction over hearsay, accusing me of "playing the victim" and insisting I'm "guilty of something", as well as accusing me of being a liar regarding another tenant who has now twice sexually harassed me. PP should be ashamed. Hiring cruel, authoritarian leaning, uneducated, self serving c***s as property management to "deal with" disabled, traumatised, elderly, and otherwise disadvantaged populations is real untermensch behaviour. Be better.Peabody Properties, Inc. Response
09/27/2024
Thank you for taking the time to share your experiences with us. We deeply value resident feedback, and I want to assure you that your concerns have been heard. We strive to create a respectful and supportive environment for all, and we are committed to listening and understanding your perspective.
To better address your situation, we encourage you to reach out to our Peabody *********** at ************. Wed appreciate the opportunity to discuss this matter further and work toward a resolution.
Thank you again for reaching out.Review from II T
1 star01/05/2024
VERY RUDE PROPERTY MANAGERS ....A ******** COMPANY ... THEY TREAT THERE TENNANTS LIKE CR@P ....Peabody Properties, Inc. Response
01/26/2024
Thank you for bringing your concerns to our attention. We are truly sorry to hear that your interactions with our property management team have not been satisfactory.
At Peabody, we strive to treat all our residents with respect and professionalism, and it is concerning to hear that we may have fallen short of these standards in your experience.
We are committed to understanding and addressing your concerns. Please contact us at our home office ************* so we can discuss this matter further and work towards a resolution. Your feedback is invaluable to us in ensuring that we continually improve our service.
Review from Michael G
1 star01/03/2024
The one loacted @ 66 ******* Street, **********, ** are nothing but slick robbers. They put people into low income housing swo that they can collect monies from HUD. The problem is that they don't help the tenants when anything is wrong. My daughter moved in to a property that they manage and within a week the oven on the stove don't work. There are multiple leaks in the bathroom sinks and tub. And a few weeks ago the freezer on the fridge stopped working. My daughter has complained multiple times in almost a year of residency. These people say they will come address the issues, but they never show up. Just twice someone showed up, acknowledged the issues and promised to come back to fix/address them but never came back. Always one excuse after another when you call them as to why they can't fix stuff. But they sure do take your money and throw yiou to the curb! They have some rule that the tenants are not allowed to make any repair and that the tenant must call and schedule a work order. To get ahold of them is almost impossible to begin with, it takes weeks of calling every day before you get ahold of these people. My local *********************** has taken complaint because they claim it is unlawful tio have a small disabled child living there without any means to refridgerate nor use of an oven to cook. I was going to buy a new fridge and stove for the household until I learned of their rules that tenants cannot make any repairs or remove anything that was there when they moved in. The stove looks like something they picked up out of the trash. Rest assured, their household is not lacking so they could care less about tenants.Peabody Properties, Inc. Response
01/26/2024
We are genuinely concerned to hear about the issues your daughter has faced at one of our managed communities. Providing a comfortable living environment for all our residents is a top priority, and it's clear that the standards have not been met in this case. We take your report of maintenance issues very seriously, and we apologize for any inconvenience and distress this has caused.
To best assist and provide rapid support, please contact us directly at our home office ************* so we can prioritize addressing these issues immediately.
We value our residents and are committed to resolving these concerns. Thank you for bringing this to our attention. Your feedback is crucial in helping us improve our services.
Review from Phil C
1 star06/11/2023
the manager s....****.they all **** d **......they are all about themselves.They all avoid work.To this day I still have bill collectors calling me.since 2019.they will not take my number off their contractors list.Im retired and still get calls daily.0 stars for that stupid A team over weight fat people that dont work!!!!!!!!Peabody Properties, Inc. Response
01/26/2024
Thank you for sharing your feedback. We are sorry to hear about your dissatisfaction and take your concerns seriously. At Peabody, we are committed to maintaining high standards of service and professionalism. We value respect and dignity for all individuals, especially our team members and residents, and will strive to use your feedback as an opportunity to improve our team's performance.
Please feel free to reach out to us at our home office ************* for any specific issues you'd like to discuss. We are here to support you and hope to better your experience with us in the future.Review from Teri Mae W.
1 star01/15/2023
Everything and more !! Definite housing court and cease and desist happy . They waste so much money on their ****************** ********** is to involved with our ************** ***** makes up their own rules with the help of **********. If you dont comply or speak up you get slapped with a lease violation or a Cease and Desist order with no end date . ********** and our elected board are a bunch of bullies. You speak up and they find a way to shut you up! Just had inspections and my apartment had a bad water leak from apartment above me never fixed mold comes thru ceilings, my countertops and cabinets are from the ****s , ventilation system has never been cleaned out , untrained maintenanceect..100 cameras watch your every move except when needed for certain incidents. Affordable, yes and roof over my head. . But I guess you get what you pay for or dont .Review from Mary Ann P
1 star10/04/2022
I've lived in a property managed by PP for 5 years. Year one fine. Year two was Ok. The years since have been a nightmare. The current building mgr is a vindictive, spiteful, disrespectful human being. She will harass, lie and threaten eviction just because "she can. When I moved in we had a full-time maintenance man who could address problems in real time. Now, according to the ** we do not have on site maintenance because it's not in the budget. Fire alarms go off sometimes several times a month due to improper ventilation in laundry rooms. The most recent was @ 4:45a.m. Children are being woken up by blaring alarms at all times of day. The issue causing these alarms is never addressed. In one year the pet rent increased ******% Why, because the same individuals allow their dogs to urinate in the hallways, they leave dog f**** in the area meant as a relief station for dogs. The rent was increased because of these people and those of us who actually respect the fact we are allowed pets, are paying the price for those that don't. Management is blind to it regardless if you report them. Instead of mgmnt addressing the issue with those who continue to break or ignore the rules go unpunished. This is just one issue. I would love to list the times this current ** has targeted individuals for speaking the truth to her superiors, this review would be 5 pgs long. If I were to include all the times paperwork has been lost and I've been harassed, claiming I never turned it in, this review would be 8 pgs long. It's unfortunate that regardless of how badly you just want to pay your rent and live peacefully, the current ** will find or make up any reason she can to make your life unpleasant.Review from Richard G
1 star08/15/2022
Peabody Properties, and their attorneys *********************, *********************, *********************, are nothing less than criminal syndicates. *********************, ***************************, abuse verbally, mentally, and emotionally, the handicapped, elderly, infirm, disabled, veterans, children, etc. They will defame your character. Verbally assault you. Condescending, belittling, hateful, demeaning, toxic behavior is what you will get. Completely incompetent. Conspired with my attorney from Legal Aid to defame, and defraud my family of their home. Trying to leave, they black ball you to trap you in their toxic and abusive, very poorly maintained property. Run. Run for your lives, dont look back. Search for more complaints, you will find they colluded and conspired with current employees to bump up their ratings. Look for your self.
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