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          EF Education First, Inc. has 1 locations, listed below.

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            Business ProfileEF Education First, Inc.

            Language Training Aids

            Additional business information

            See all additional business information

            Contact Information

            2 Education Cir

            E Cambridge, MA 02141-1970

            Get Directions
            Visit Website
            (800) 457-1300

            Business hours

            11:00 AM - 3:00 AM
            Business Hours
            9:00 AM - 6:00 PM
            9:00 AM - 8:00 PM
            9:00 AM - 6:00 PM
            9:00 AM - 8:00 PM
            9:00 AM - 6:00 AM
            11:00 AM - 3:00 AM
            Closed

            Customer Reviews

            1.29/5

            Average of 17 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            32 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 59

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            EF Education First, Inc. combines language training with cultural exchange, academic achievement and educational travel to deliver courses and programs that transform dreams into international opportunities through its branches of business.

            Products & Services

            language courses

            Business Details

            Location of This Business
            2 Education Cir, E Cambridge, MA 02141-1970
            BBB File Opened:
            12/31/1998
            Years in Business:
            59
            Business Started:
            1/1/1965
            Business Started Locally:
            5/16/2001
            Business Incorporated:
            3/14/1984
            Type of Entity:
            Corporation
            Number of Employees:
            1001
            Hours of Operation

            Primary

            M:
            9:00 AM - 6:00 PM
            T:
            9:00 AM - 8:00 PM
            W:
            9:00 AM - 6:00 PM
            Th:
            9:00 AM - 8:00 PM
            F:
            9:00 AM - 6:00 AM
            Sa:
            11:00 AM - 3:00 AM
            Su:
            Closed
            Business Management
            • Ms. Alexis Jungdahl, Product Manager
            • Ms. Lisa Sousa, Director
            • Ms. Cherie Brown, Manager of Customer Relations
            • Ms. Martha Doyle, Chief Administrative Officer
            Contact Information

            Principal

            • Ms. Alexis Jungdahl, Product Manager
            • Ms. Lisa Sousa, Director
            • Ms. Martha Doyle, Chief Administrative Officer

            Customer Contact

            • Ms. Alexis Jungdahl, Product Manager
            • Ms. Cherie Brown, Manager of Customer Relations
            Additional Contact Information

            Fax Numbers

            • (617) 619-1701
              Primary Fax

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            32 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/04/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            I signed up for an english course, when I asked If there was an issue if I cancel at one point and the representative said on a recorded line thay it wouldn't be an issue or any fee associated with it, I called and they said the course is for a year and they charge 129 per month, and now thay I want to cancel they said I have to paid 30%of the remaining months, when I told them that the previously representative never disclose that information when asked they said they'll get back to me on 72 hours but I never heard from them and I called again and once again they said they're going to review the call to see what was said, meanwhile the monthly charge is getting close again, the company is EF english live and EF Education First is the parent company as per their website
            Read More
            Read 31 More Complaints

            Customer Reviews

            17 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Victoria S

            07/03/2024

            HORRIBLE! Terrible Service, awful company...they took full payment for my son to go on the trip with his class this summer to ***** and then when they did not have room for him to join his classmates EF made no effort to notify us nor refund the cost of the trip. NOTHING! We made plans for him to go, bought all of the equipment needed and then noticed at the last school meeting that his name was not on a list. We called EF and only then were told he wasn't permitted to go because they didn't have room on one of the excursions. 6 weeks after they accepted the full payment. No notification....had we not called we would have shown up at the airport to find there was no ticket. Horrible... and worse than that my son is crushed. Even more concerned that nearly $5000 has not been returned. Terrible. **************** and management have done nothing to make it right.
            Read 16 More Customer Reviews

            Local BBB

            Better Business Bureau in Eastern MA, ME, RI & VT

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