We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Brahmin Leather Works, Inc. has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Brahmin Leather Works, Inc.

              77 Alden Rd Fairhaven, MA 02719-4639

            • Brahmin Leather Works, Inc.

              54 Graham Rd Fall River, MA 02720-4705

            • Brahmin Leather Works, Inc.

              22 Bannisters Wharf Newport, RI 02840

            Business ProfileBrahmin Leather Works, Inc.

            Leather Dealers
            Multi Location Business

            Additional business information

            See all additional business information

            Contact Information

            77 Alden Rd

            Fairhaven, MA 02719-4639

            Get Directions
            Visit Website
            (508) 994-4000

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            9 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 42

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Brahmin Leather Works, Inc. has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Brahmin Leather Works, Inc.

                77 Alden Rd Fairhaven, MA 02719-4639

              • Brahmin Leather Works, Inc.

                54 Graham Rd Fall River, MA 02720-4705

              • Brahmin Leather Works, Inc.

                22 Bannisters Wharf Newport, RI 02840

              Location of This Business
              77 Alden Rd, Fairhaven, MA 02719-4639
              BBB File Opened:
              12/31/1999
              Years in Business:
              42
              Business Started:
              1/1/1982
              Business Incorporated:
              1/1/2009
              Type of Entity:
              Corporation
              Number of Employees:
              1
              Alternate Business Name
              • Brahmin
              • Brahmin Leather Works
              • BLW Holdings,. Inc,
              Business Management
              • Ms. Diana Denoia, Manager of Business Development
              • Ms. Susan Thacker, CEO
              • Ms. Wendy Goldstein, CFO
              Contact Information

              Principal

              • Ms. Diana Denoia, Manager of Business Development
              • Ms. Susan Thacker, CEO
              • Ms. Wendy Goldstein, CFO

              Customer Contact

              • Ms. Wendy Goldstein, CFO
              Additional Contact Information

              Fax Numbers

              • (508) 994-4153
                Primary Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              9 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/17/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              BRAHMIN handbags has always been my brand. Bought a ****************** ********* 10/15/2023. I own several Brahmins so this one was hardly used.Pulled it out in August 2024 and the outside of the bag is peeling. It looked like the coating was rubbing/peeling off. Its stored in my dark closet, in its dust bag/sitting on a shelf with all the others.Sent in pics and receipts. **************** sent a prepaid label. **** to their repair shop and received it back. Great!Used it for one day and again the peeling continues. Sent pics this morning 09/17/2024.Sent another repair label instead of an exchange that I asked for. Ridiculous! This company is happy to sell their bags to me for 20 years and then NOT treat loyal customers with respect regards to time and money.
              Read More
              Read 8 More Complaints

              Customer Reviews

              2 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Cynthia E

              06/19/2023

              Purse was defective with a pocket that was never sewn shut correctly and peeling. Have the receipt. Got it as a gift. Wanted it to be repaired, but of course I have to pay the shipping myself to return it. It was a big handbag. Just shipped it off and it cost me almost $65. This is ridiculous for a barely used defective handbag that is under warranty. I paid over $400 for it with tax. Not fair to have to pay additional money to have a defective bag repaired. I also shipped it the cheapest way I could while still having it insured. I want to cry. I won't be buying any more Brahmin bags. Not worth the expense and stress. They really should include the shipping if it is under warranty. Now Im afraid it won't get repaired properly and I may have to ship it again. No more.
              Read 1 More Customer Review

              Local BBB

              Better Business Bureau in Eastern MA, ME, RI & VT

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.