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          Alexandra's Boutique, Inc. has 1 locations, listed below.

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            Business ProfileAlexandra's Boutique, Inc.

            Wedding Supplies
            BBB accredited business

            Current Alerts For This Business

            Special Notice:
            This business has additional information regarding one or more of the following; Accessibility, Brands Sold, Price Range, Delivery, Estimates, and up to 40 other things about this business. Read the information here.

            Additional business information

            See all additional business information

            Contact Information

            372 South Main Street

            Fall River, MA 02721-5323

            Get Directions
            Visit Website
            (508) 679-8770

            Business hours

            9:00 AM - 6:00 PM
            Business Hours
            10:00 AM - 8:00 PM
            10:00 AM - 8:00 PM
            10:00 AM - 8:00 PM
            10:00 AM - 8:00 PM
            10:00 AM - 5:00 PM
            9:00 AM - 6:00 PM
            11:00 AM - 5:00 PM

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            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/4/2009

            Years in Business: 38

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Alexandra's Bridal Boutique is a bridal shop that sells bridal gowns; bridesmaid gowns; flower girl, mother of the bride/groom gowns; prom, party, cocktail and pageant dresses. They also sell accessories: head pieces, jewelery, crinolines, gloves, and etc..

            Business Details

            Location of This Business
            372 South Main Street, Fall River, MA 02721-5323
            BBB File Opened:
            3/26/1997
            Years in Business:
            38
            Business Started:
            1/1/1986
            Business Incorporated:
            2/11/1986
            Accredited Since:
            12/4/2009
            Type of Entity:
            Corporation
            Number of Employees:
            10
            Alternate Business Name
            • Alexandra's Boutique
            Hours of Operation

            Primary

            M:
            10:00 AM - 8:00 PM
            T:
            10:00 AM - 8:00 PM
            W:
            10:00 AM - 8:00 PM
            Th:
            10:00 AM - 8:00 PM
            F:
            10:00 AM - 5:00 PM
            Sa:
            9:00 AM - 6:00 PM
            Su:
            11:00 AM - 5:00 PM
            Business Management
            • Ms. Fatima Benson, President
            Contact Information

            Principal

            • Ms. Fatima Benson, President

            Customer Contact

            • Ms. Fatima Benson, President
            Additional Contact Information

            Fax Numbers

            • (508) 676-8337
              Primary Fax

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/06/2024

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Resolved
            My credit card was charged $75 on 10/5/24 by Alexandras boutique in **********. I had accompanied my daughter on 10/4/24 bridal dress shopping. Prior to leaving the shop they made an appointment for noon on 10/5/24 for her to return to try 2 dresses on with her maid of honor. They requested a credit card to hold in case she was a no show. The shop was notified the next morning, the open at 10am she was not going to be able to keep the appointment. She then received notification my card had been charged $75. I sent them an email on 10/5/24 requesting they credit my card as they were notified, they have not responded.I have also notified my credit card company.
            Read More
            Read 4 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Sharon L

            06/21/2023

            Make very sure you want the dress you purchase as you will never see any refund or exchange for any reason given. I bought a dress for Mother of the Bride and the skirt attached was pulled high to my rib cage in order for it to fit and therefore they insisted on making adjustments to the top. It was too small for me but they wanted to get rid of this off the rack item and pressured me with "oh, I love this dress, It's my favorite." "You look beautiful." "Doesn't she look lovely in this?" as other sales reps were called in. It made it difficult to hear my own hesitations as it was fast and furious and I lacked confidence in raising my voice and concerns. I so regret going to this store. They are NOT consumer friendly at all. They only care about getting their money and not hearing from you again.
            Read 1 More Customer Review

            Local BBB

            Better Business Bureau in Eastern MA, ME, RI & VT

            More Info on Local BBB

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