ComplaintsforSexton Roofing & Siding Inc.
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Complaint Details
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Initial Complaint
02/20/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
This business sent me a marketing email without my consent. The marketing email included the names and email addresses of over 400 other customers who all received the full list of email addresses. The email address further violated the CAN-SPAM act by omitting a physical address for the business and omitting an option to opt-out of future mailings.Business response
03/06/2024
Good Afternoon,
We have been working with ************** to resolve his issue directly. I have attached my email correspondence with him here for your review. Please let me know what else I need to do to address this appropriately. We very much want to make this right and do right by our customers.
Thank you,
*****
Customer response
03/06/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.