4 Customer Reviews
Review from Michael D
5 stars09/24/2024
Hatch completed a parking lot for our condo association recently and it was an overall excellent experience! The communication was stellar from **** making it easy to relay information to our tenants. We would absolutely recommend them!Review from Kathy P
1 star08/02/2024
Starting April 2024 we contracted with Hatch Materials *************. We needed a replacement driveway as we have water accumulating. I've posted two videos on FB showing that we still have water accumulating, if not worse than when they first came out. The videos are from two different rain events. It is now August and we still have water. Contacting Hatch gets nowhere. I expect another call back from them and still waiting. This is a short version of our complaints. This is a zero star report.
Hatch Asphalt Management Response
09/12/2024
Hi *****, I wanted to follow-up to make sure you were happy with the outcome of the new driveway we responded after talking further about your concerns.Review from Kalpana G
3 stars07/04/2023
We had the service on June 12,2022. They did whole new pavement, was pretty good but there is a spot where water puddles up. We called many times and wrote emails couple of times there is no response at all. When we call, the receptionist picks up the phone and tells us someone will call but there is nothing. We paid in full so I expect better service. Seems like they collect money and doesnt care anything after that, usually I dont write reviews but this made me write one. I am giving 3 stars to the hand in hand worker who worked for me. Customer service from/ in office - - 0 star. They have 5 years warranty service in the contract but new costumers please be aware. They are going to change the contract if there are any boulders/giant rocks which by the way will change while digging. Meaning you are supposed to know if there are huge rocks under the ground. In my case, hatch has taken out the warranty in the places where they found huge boulders.Pretty frustrating. They can take the boulders out but that is going to cost a fortune - base price starting from $2500 and up per prep team. While digging, the prep team destroyed a spot on my neighbors driveway, they fixed it but in unsatisfactory way. My neighbor is not happy neither me. So please think before you take this company. I dont want to recommend this company to my friends, family and others as the customer service is not good at all. Very very poor. They will hunt your money though. OH NO NOReview from Chris T
5 stars09/16/2022
We highly recommend Hatch! We hired Hatch to sealcoat our driveway this fall and they did an exceptional job. They were professional, meticulous and took great pride in their work. Every person I spoke with on the phone was so kind and helpful and I got a quick response if I had any questions. Thank you to the Hatch team!From ************
Customer Review Rating
Average of 4 Customer Reviews
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