ComplaintsforCurrie Crew Landscaping

• Initial Complaint

  02/06/2024

  Complaint Type:

  Order Issues

  Status:

  Resolved

  More info

  AJ Currie of Currie Crew Landscaping reached out via text on 12/16/2024 to respond to my request on a local FB page for a landscaper to move some rocks and mulch in my yard preferably with a Bobcat. He asked how much I was expecting to pay, strange to not just give a quote but I offered $200, he agreed and asked for a deposit of $100. I paid the deposit via Venmo. A few days later he told me he didn't realize how much work it would be since it required spreading and he needed a second employee to do the work with him, and it would be $400. He also asked that I pay upfront and sent an invoice, since with jobs with large equipment he had trouble getting payment in the past. Paying up front seemed off, but figured it was a small job and would be efficient and so I paid the invoice. He said he would be there in two days to do the work. Then he texted back AGAIN and said he would need another $300 for plywood and he would need it prior to starting. I declined, saying that was far more than I was expecting to pay, and I wasn't going to pay any more up front. After several more back and forth messages insisting he wanted to do the job, I agreed to pay another $150 after the job was done. He then cancelled 5 days in a row, when we rearranged our schedules to be home. We finally got frustrated and asked him to refund, but he could keep the $100 deposit. He promised to Venmo all $400, which never came. He stated he mailed a check on 12/29 from the next town over, which never arrived and had no proof of the check when asked. I then offered to have him come do different work in lieu of refund. He agreed then no-showed again. He has stated on 11 different occasions he was "on his way" to drop off a check and never showed up. He stated on 5 different occasions the money would be sent "by morning" or "within the hour" via Venmo. Between mail, electronic payment apps, and the ability to drop off a check there are numerous opportunities for refund. As of 2/6/24 still no refund.

  Customer response

  02/17/2024

  
  
  Better Business Bureau:
  
  I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #********. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
  
  Regards,
  
  ******************************************

• Initial Complaint

  10/29/2023

  Complaint Type:

  Product Issues

  Status:

  Resolved

  More info

  Learned about Currie Crew Landscaping (CCL) from a local area posting website. I sought snow plowing services for the upcoming winter season. I contacted ****** Currie (AC) on 10/17/23 and we texted each other numerous times that day regarding svcs, pricing & his limited schedule openings. AC explained 2 contract options re snow plowing. I, ********************************* (AD) selected the $250 retainer option. AC anxious to get contract done & deposit recvd. Wrote a check to CCL but before it was picked up, AC wanted the check written to him. Check done and left for pick-up. Contract signed, signature page given w/check. Picked up the next day (10/18) & AC went to AD's bank & cashed the check on 10/18. The next day (10/19), AC wrote, he wrote the contract incorrectly & needed a larger deposit. He admitted the error. ** declined the offer to give a larger deposit/retainer.AC has written that the error in the contract was his & apologized. Has said original agreement can be voided & he would return the funds. ** asked that the funds be refunded. He has repeatedly written he would return the deposit. AC's residence is approx 5.5 miles - 15mins away from AD's residence.After SEVERAL excuses & no-shows over several days re delivering a refund check, said he would mail the check. Check supposedly mailed 7 days ago (10/22) from supposedly neighboring city. Check not rcvd. When told that check was not recvd, AC promised to bring it a new one. Refund check still not recvd as late 10/29. Original contract immed changed after AC cashed the check made payable to him at his request. Admitted his error. AC's repeated promises to refund the monies not fulfilled. There is no disagreement, he said he would refund the deposit and hasn't despite numerous promises. Falsus in uno, falsus in omnibus.Info re ***************** Currie, ****** Currie AC convolutedly writes he now has the business, his *************************** not involved but has some ownership. Other phones listed are *****************-529-0740

  Business response

  10/30/2023

  To whom it may concern,

  The owner of this business is ******* Currie not ****** Currie. Please remove ****** Currie and phone number ************. Owner ******* Currie ************.

  I have resolved the matter with **********************. He has been issued a full refund. Any issue has been resolved with the satisfaction of all parties involved.
  

  Thank you,

  ******* Currie

  ************

   

   

   

   

   

  Customer response

  10/30/2023

  Better Business Bureau:
  
  I have reviewed the response submitted by the business and have determined that the prompt amicable response by ****************** Currie does satisfy my issues and/or concerns in reference to complaint #********. Refund was made. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
  
  Regards,
  
  *********************************

   

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