ComplaintsforNet Atlantic, Inc.
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Complaint Details
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Initial Complaint
02/04/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
This company is sending me unsolicited emails from server IP69.**********. Company has non-functioning web form for submitting complaints. Company knowingly is harvesting email and sending spam for customers.There is no unsubscribe on the emails as required by law.Business response
02/08/2022
Dear ***************************,
Thank you for reporting a violation of our Terms of Service in regards to the unsolicited email received by you on Feb 4, 2022 from one of our customers.
We will investigate your report, and suspend or terminate this client if warranted.
We appreciate your taking the time to report this violation.
Regards,
***********************, Founder & CEO
Net Atlantic, Inc.Customer response
02/09/2022
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:Thank you for your help with this. I am no longer receiving emails from domains sending mail from your server.
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #********. I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
***************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.