We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Is this Your Business?
          Share

          Find a Location

          Kennedy & Associates Inc. has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileKennedy & Associates Inc.

            Mason Contractors

            Contact Information

            3 Paxton Dr

            Spencer, MA 01562-1853

            Get Directions
            Email this Business
            (508) 688-9001

            Customer Reviews

            2/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            3 Paxton Dr, Spencer, MA 01562-1853
            Email this Business
            BBB File Opened:
            9/20/2013
            Years in Business:
            24
            Business Started:
            1/1/2000
            Alternate Business Name
            • Quality Masonry
            Contact Information

            Principal

            • Mr. Russ P Kennedy, Owner

            Customer Contact

            • Mr. Russ P Kennedy, Owner
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/26/2024

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            Quoted me for chimney liner installation on 11/23/2021. Paid by check 11/23/2021 so he could order material. $1,800 total for material and labor. Liner could not be completed until my gas boiler was completed in 2023. Stayed in contact over the years and he was responsive. When it came time to install my liner in 8/2023 he came up with multiple excuses that he could not schedule, then it was family health issues, then it was his health issues, then it was ok i'll give you a refund, then it was i'll drop of the check, then it was my wife will mail it out, here we are in February 2024. Still no refund but he is still responsive. I told him he could pay it back in small amounts, still nothing. I told him he could give me the liner that i already paid for and he did not have that either.
            Read 3 More Complaints

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Michael C

            07/07/2022

            **** seemed liked a good guy, had some brick work done on a chimney last yr. during the summer. It took about a week, I feel it could have been sooner if there were more than 1 worker doing the bricks. The only time I saw **** was when he dropped off equipment and previous picture taking of the job. This is a seasonal property so I personally wasn't there BUT my cameras were ON. The work looked good, replaced loose facing bricks and replaced the corner of the chimney up the shoulder. Less than a year (April of 2022), sent him pictures of the issues. Contacted **** Kennedy voicemail box full, texted him with the issues. A response a couple of days later after sending him pics, and responded h*** get on it, no sign or phone call. A month later I texted again and a excuse of lost my contact along with a dozen others. Re-sent him pictures and no phone call received nor a person to look at the bricks. Im out a couple thousand$ and a brick person to call on for future work. Just own up to it or at least apologize for the work.

            Local BBB

            BBB Serving Central and Western MA and Northeastern CT

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.