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          The Chase/Harris Septic Corp. has 1 locations, listed below.

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            Business ProfileThe Chase/Harris Septic Corp.

            Septic Tank Cleaning

            Contact Information

            85 Dudley Rd

            Sutton, MA 01590-3034

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            Email this Business
            (508) 865-2007

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 27

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Products & Services

            This company offers According to information provided by the company, they offer septic cleaning and maintenance, Title 5 inspections, septic installation & repair, grease trap cleaning, as well as portable toilet rentals and cleaning for sports events, construction sites, private and municipal events.

            Business Details

            Location of This Business
            85 Dudley Rd, Sutton, MA 01590-3034
            Email this Business
            BBB File Opened:
            10/18/2006
            Years in Business:
            27
            Business Started:
            1/1/1997
            Business Incorporated:
            7/6/1998
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of S1553 for this business, issued by Massachusetts Department of Environmental Protection

            These agencies may include:

            Massachusetts Department of Environmental Protection

            One Winter Street

            Boston MA 02108

            Type of Entity:
            Corporation
            Alternate Business Name
            • CHASE / Harris Septic
            • CHASE/Harris Portable Toilets, Inc.
            Business Management
            • Mr. George McGuirk, President
            Contact Information

            Principal

            • Mr. George McGuirk, President

            Customer Contact

            • Mr. George McGuirk, President
            • Mrs. Marybeth McGuirk, Office Manager
            Additional Contact Information

            Fax Numbers

            • (508) 865-2977
              Primary Fax

            Email Addresses

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            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Laurie P

            06/06/2023

            I hired Chase for the first time to pump my septic [4/27/23]. I was quoted $335.00 over the phone. They sent me a bill for 415.00. I called the company and spoke with Margaret G*******, who goes by Maggie. She said my tank was 1500 gallons, to which I produced the septic plans to confirm that my tank is 1000 gallons. She agreed to charge me $335.00. I gave her my credit card information over the phone so that I could pay my bill and she turned around and charged my card $415.00. Very bad move Maggie. Since this review, Maggie called me pretending to reconcile. She accepted full responsibility, claimed she wanted to make it right, took my credit card again claiming she was going to credit me $80.00 and never did. So the company steals from their customers. For anyone reading this that needs a septic pump try ***** ********** **** ***. they charge $300.00 for a 1000 gallon tank, I would have used them but Chase had better availability & I can see why. ***** * ********** ***** ******* has five star rating.

            The Chase/Harris Septic Corp. Response

            06/08/2023

            We are in total agreement with most of what ************** is saying. We received a Retrieval Request from Talus Payments that showed ************** was requesting refund of her money. When we talked to her we thought we were waiting on that decision from the payment center. It was agreed that we would refund the money after we talked again. We didn't hear back from her, and I admit that I forgot to follow up in a timely manner. Now it is unclear if she has been refunded the money from the payment company or not and we didn't want to refund her the$80 if she was refunded the full amount of $415 from her credit card. She also could have followed up with the office manager who would have spoken with her. we are a small family owned business that prides itself on being honest. That's how we have gotten the over ***** customers. And to say we steal for our customers is totally untrue. We give our customers the respect they deserve. Contacting the BBB is going a little to far when all you had to do was call the owners. We are eager to make this right, as we pride ourselves on giving excellent customer satistaction.

            Local BBB

            BBB Serving Central and Western MA and Northeastern CT

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