ComplaintsforL&L Lopes Construction, Inc.
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Complaint Details
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Initial Complaint
08/08/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 3/24/2022 I hired a contractor to install an 18x38 pool. The contractor, ****************** ********************** stated the pool would be completed in 5 weeks. The pool was never completed by him. He didnt come when he started he would and didnt show up for weeks at a time. I paid him $13,000 on 3/24/2022 and another $13,000 on 7/24/2022 for a total of $26,000. He finally came this year and installed the pool liner and part of it had come loose and fell into the pool. The liner on the stairs are bunched up with bubbles and you cant stand on one side of the stairs. He had not installed the filter or attached any plumbing. He also was to install lights in the pool but never made adjustments in the liner. He also was to make the necessary plumbing adjustments for a water fall for which I paid $4,000 and is sitting in my back yard and never installed. I am enclosing pictures of the incomplete pool. I did pay $1,000 in April for truckloads of water but since he had not hooked up the plumbing the pool turned into a swamp. We finally had to hire someone else to complete the pool. We had 5 girls in the house who expected a pool last year and finally were able to swim in July of this year. The whole experience with Mr. ********************** has been a disaster. We hope this doesnt happen to others and that some action can be taken. At one point we just didnt know what to do and it was difficult to find someone to come in and complete the work in order to enable us to use the pool this year along with the additional expenses of hiring a plumber and electrician.Initial Complaint
05/31/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 3/24/2022 we hired a contractor by the name of ******* Lopes to install an 18x38 foot pool. He stated the pool would be completed in 5 weeks. To date the pool has not been completed. He doesnt come when he states and he wont show up for weeks at a time. We paid him $26,000.00 ($13,000.00 on 3/24/2022 and another $13,000.00 on 7/24/2022). He finally came this year and installed the pool liner but part of it has already come loose and fell into the pool. The liner on the pool steps is bunched up with bubbles, therefore you cant stand on one side of the stairs. He has not installed the filter it attached *** plumbing. He was supposed to install lights, but when he installed the liner, he did not make the adjustment in the liner for the lights. I am enclosing pictures of the pool. As you can see the pool is no where near being completed. We paid $1000.00 to have water put in the pool in April but he had no hooked up the plumbing so now there is a swamp in the back yard. We have 5 girls under the age of 13 in our house who were so excited to have a pool last year and to date they dont have one. This has been such a disappointment. We hope this doesnt happen to others and we also hope some action can be taken. We dont know what to do next.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.