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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/13/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
I keep getting letters from this company for months now, sent several emails as well, no response is given. Same with calls, my request is dismissed. I do not want a fence, nor can i even install one on my property. Sorry to submit a complaint, but a simple request is being ignored, I will not accept consistent solicitation. Waste of paper and materials is it not for you folks? *************** ****************************************************** Please do not mail me any more offers or anything, please remove my info from your system
Business response
09/15/2022
For our mailings, we rent 100% of the names/addresses from an outside source, InforUSA. We do not keep an in-house hard-mailer list. To remove his/her name from the InfoUSA list, this person should contact InfoUSA directly.
For e-mail campaigns, we do keep an in-house list, and this person's e-mail address will be removed from that list (if it currently exists there).
Customer response
09/15/2022
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #********. I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
***************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.