ComplaintsforUnknown Soap Company
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Complaint Details
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Initial Complaint
08/11/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Good Afternoon,I placed an order on ******* platform from Unknown Soap Company (Order: #**** on June 04, 2023). I tried to reach out to the owner regarding this issue. Owner responded on June 19th to my text that the order loaded into the system. Owner stated on 6/19 that they would expedite the shipping as well and ship out on 6/20. I never received the order and have not been refunded as of yet. I have looked on ******* where the order was purchased through and zero movement and communication. Since 6/20 I tried on multiple accounts contacting owner and have no response, as well followed up by company email on Thursday, 7/13. Owner has disregarded my order and is completely unresponsive and no tracking number has been provided.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.