ComplaintsforMackenzie Commercial Real Estate Services LLC
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Complaint Details
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Initial Complaint
02/23/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I am renting a unit at *** ********* ** through Mackenzie Commercial. I was provided with a unit without heat for 5 days, at the time of this complaint I am still without hot water. Both property managers have been deliberately avoiding calls and emails to discuss resolution of this issue. I was also provided with a dirty apartment, broken appliances and other items in this furnished unit. Other promised amenities, such as on-site laundry are also missing. I am a healthcare worker and cannot practice good personal hygiene or infection prevention routines during a pandemic without hot water to wash my body, clothing or eating utensils.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.