Customer ReviewsforZenith, Inc.

In July 2023 I signed up for Zenith Inc.to work with my insurance company to get my roof repaired. In the beginning everything was good there was great communication questions were answered but then about 3 months in everything stopped . I would attempt to reach out to, the adjuster Ian D******, and ask for updates, and then things went silent. Every few weeks I would call leave voicemails reach out to people who I’ve had contact with in the beginning trying to get an update as to what’s going on, and have been ignored . I’ve reached out to a Doug D***** his assistant Taylor in addition to customer service who never seem fans of the phone I always leave voicemails and no one calls back. finally in January an Anthony O******* reached out to me , not because of my complaints but because he wanted me to sign some paperwork so he could take over for Ian, who went MIA. He was extremely helpful, but he could not tell me how to cancel my contract. He gave me an email to contact and assured me someone would get back to me but that has not happened yet. I have called I have sent multiple emails with a no call back. I still have an open file with this company, and I am no longer in need of their service, I am horrified by the lack of professionalism and customer service from this company. They made promises that they could not keep and I feel like I have been scammed. I want to assure that my contract is nullified and any money that was taken from my insurance company is returned for all of this seems like a scam. This company has salesman knocking on your door making promises that no one can keep . They are attentive until they get the money and then they ghost you and then no one gives you a call back and no one answers the phone . This screams SCAM

Zenith installed solar panels and a roof on my 1,700sq house for 46k and have refused to provide me with the necessary warranties for the solar system. They abandon you once you sign for completion of work. Unlike all solar system installers, Zenith will not assist you with the neccaasry paperwork for your state and federal incentives. Please avoid this company at all cost. Thank you

We will not hire Zenith again. We had a tree fall onto out house and it did significant damage. They said they would do the entire scope of work set out in the insurance estimate in a month. It took them five months and they only did 2/3 of the work, refusing to do the rest. When they sent us the final bill, it was for the full scope of work instead of the adjusted amount of work they actually did. The final product is satisfactory, but they made an already stressful situation more stressful in the process. They also did not do a final walk through, which would have been beneficial because there are certain details which needed their attention, but were neglected.

Zenith did a fantastic job on my roof. Everything was done according to schedule. They did a great job and cleaned up well after job was completed. Justin O****** was a pleasure to work with and explained the process very well

Zenith, Inc. just installed new siding, gutters, and wrapped trim on our house. Their crews were courteous, accommodating, and very professional. Our house looks brand new now, and the details such as matching back plates for the lights and trim for electrical and plumbing outlets make it look quite spiffy. The whole process went very smoothly, and they worked directly with our insurance company, making it easy for us to enjoy this update.