ComplaintsforFamous Pawn, Inc.
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/29/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Date 11/07/2021 I recently went to Famous First Cash Pawn to pawn my 10kg gold bracelet. I have been paying on set bracelet since 07/07/2021 in the amount of $26.00 per month on the 8th of each moth. I recently called the business to ask a Associate the amount past due and the Exact total due on 11/8/2021. I was placed on hold and the Associate went to gather set information. After a few mins the Associate picked up the phone and began to tell me that my bracelet was sold by accident and that they were so sorry! I was very upset because that bracelet belonged my dead mother. I have tried on various occasions to communicate with the business owner but nothing but avoidance and no contact. I would like the owner to refund me my money for my bracelet in the amount of $393.95 the total coast of set item sold without consent.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.