ComplaintsforEarle W. Noyes and Sons Moving Specialists, Inc.
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Complaint Details
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Initial Complaint
06/15/2022
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
**** W Noyes guaranteed delivery of my furniture to my new home today, June 15. Today I was informed that my furniture has arrived at a warehouse in **************, ** but that delivery would not be made until June 30 (15 days after my guaranteed delivery). This is at least a breach of contract and possibly fraud. I was never informed that delivery past the guaranteed arrival date was a possible outcome.Customer response
06/26/2022
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
The business did not reply to the complaint but they did deliver my furniture within 48 hours of the complaint being filed. The delivery does satisfy my issues and/or concerns in reference to complaint #********. I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*********************
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.