ComplaintsforCheryl’s Doll Hospital
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Complaint Details
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Initial Complaint
06/01/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I sent a bear to be repaired in 2021 and kept getting all kind of excuses why it was taking so long but being promised it was nearly done and would be shipped back until about a year ago she (*****************************) quit responding to any of my emails and phone was disconnected!Initial Complaint
03/28/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
January 3rd 2020 she's had ***** for 14 months now, and we sent her in 14 months ago to get her head and leg fixed since the paint was chipping. We sent her $100.00 for the repairs and shipment back home to our new address, since we were moving when we sent her out for repair. ****** didn't bring her in right away, she was out in the elements for a week before she found her, and she's an old antique doll very rare hard to find horseman doll, and we can't contact her without her not answering us, and we just want our baby home. We sent her by ***Initial Complaint
09/30/2022
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
No communication or response to email or regular mail queries since March about a pre-paid-for repair project that has not been received.
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Customer Complaints Summary
5 total complaints in the last 3 years.
1 complaints closed in the last 12 months.