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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/04/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I have been receiving job recruitment emails from this company for at least 9 months. I did not sign up to receive any notification from them. I have unsubscribed numerous times, I have asked to be removed from their database to no avail. Their job descriptions are not relevant to my line of work. At one point they noted in their email signature that my info was obtained from public job boards which is false.its very concerning to me that they have my personal email as well as my phone number. Im concerned for what other information they may have and/or trying to obtain. Their unprofessional actions should affect their BBB score. I do not trust this company.
Business response
02/05/2024
We apologize for the inconvenience caused by the unwanted job recruitment emails from TekWissen. We deeply regret any frustration and concern this may have caused. Your feedback is invaluable, and we have taken immediate action to address the issue. Your email has been removed from our database, and steps are underway to enhance our unsubscribe process, review data sources, and reinforce internal policies. We are committed to regaining your trust and ensuring such incidents do not recur. For any further concerns, please contact our customer support team at ***********************************Customer response
02/14/2024
[A default letter is provided here which indicates your rejection of the business's response.
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this proposed action would not resolve my complaint. For your reference, details of why I am rejecting this response appear below:
As I have already requested numerous times to be removed from their system, yet continue to receive job notice emails, I would like more detail from them on how they ensure this does not continue to happen. Their reply sounds like the typical automated response Ive already received.
Regards,
***********************
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.