ComplaintsforRare Munchiez
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Complaint Details
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Initial Complaint
01/22/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered a mystery box from the company for ***** plus shipping. Order number *****. I ordered it on December 5th. It didn't arrive in time for Christmas so I had to mail it to my granddaughter. The items that were sent were broken and crushed. The box was in really good condition which tells me that it was packed that way. The items were supposed to be exotic but She ended up with 4 bags of crushed potato chips, 2 small Oreo items, mentos and a small bag of candy. When I tried to contact them all I received was a computer generated message telling me to be patient and someone would contact me. That has not happened. I looked at a lot of reviews on their site and there are a lot of people who haven't even received their boxes. They are ripping people off.Initial Complaint
05/20/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I placed an order with Rare Munchiez on May 8, 2020. I spent a $185 they say it 2-5 day shipping. I emailed them.. No reply. I inboxed them on Instagram. No reply. This business has been paid in full but has yet to ship my items. Or answer any form of communication about my order.Customer response
05/20/2022
I placed an order with Rare Munchiez on May 8, 2022. I spent a $185 they say it 2-5 day shipping. I emailed them.. No reply. I inboxed them on Instagram. No reply. This business has been paid in full but has yet to ship my items. Or answer any form of communication about my order.
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Customer Complaints Summary
3 total complaints in the last 3 years.
2 complaints closed in the last 12 months.