ComplaintsforMiro Tech Global Solutions, LLC
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Complaint Details
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Initial Complaint
11/30/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 11/24/21 I was looking up recipe on Internet. All of a sudden, I got a warning that my computer was infected and not to close the window. I was directed to call ********* to get problem resolved. I called number and it was not *********. It was Miro Tech Global Solutions. They said they would diagnose the problem for free. But it would cost $300.00 to fix. I told them I could not agree to this until I talked to my husband. They said if I did not fix it then hackers would be able to get in and steal all of our information. They said it was a 1 time fee and I would be getting another layer of security for my computer. They stated they would be sending me the information in the mail about their legal Cyber law information. They put Yahoo on my computer as the search engine. I told them I did not want Yahoo but they didn't change it. The Yahoo search engine they installed said it was unsecure. Why would they put an unsecure search engine on my computer if they were truly a security company? I told my husband about this and he removed the security they had installed about 2 hours later. Since this has happened, I have gotten all types of emails I have never signed up for. They continue to call me about the money, always using a different phone number that come across on my phone as a potential scam. I'm not going to pay them as I believe it was a scam. They were not ********* as they implied when I received message on computer that I was hacked. The number they listed said *********. So it was false adverting. They used alot of pressure in getting me to agree to using them. We did not even keep their security for more than 2 hours before removing. I have never gotten anything in the mail. Just an email as to where to send the payment. I will not pay them. I want them to stop calling me. They spoke in foreign accents.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.