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Complaint Details
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Initial Complaint
04/19/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My solar project has been ongoing for over a year. I am tired of trying to get my money's worth from ion. I have had to sign over four different contracts due to them expiring and complete incompetence on ****** and ****'s part. From the beginning I wanted all of my buildings and house on solar, only my house meter is on solar. I have also been led on and lied to this entire time. I was to have solar install with diesel generator backup, as of now I only have solar. I have been calling and texting both ****** and **** for the last two weeks, no response from either. I want all charges outside materials, to be refunded or full refund and come get solar materials that are installed so that I can have professionals take care of my needs. Everyone has been paid in full and I'm paying monthly for an incomplete project. The lengthy timeframe of this leaves ion with no excuses, this isn't rocket science. When I see the name *** I think of, incompetent, scam, lies, theft, and cowards to boot! Grown men hitting the ignore button to avoid customer call. I was told two months ago my generator was ordered and to be installed the following week. No calls or contact at all since,,,, unprofessional.Customer response
06/18/2024
No one has contacted me
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.