ComplaintsforMAG Kustomz , LLC
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Complaint Details
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Initial Complaint
08/09/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We hired **** to remodel our kitchen. He's posted pictures of the demo on his website. **** started in mid February and agreed to be done by mid April (we have a signed contract). We provided monies specifically for cabinets and counter top up front (he provided a receipt).Our experience to the present includes:1-**** consistently not showing to work when he says he will.2-**** does not return calls or texts (voicemail is consistently full)3-**** completed the demo and installed new laminate floors 4-**** started drywall work but it remains incomplete 5-Our kitchen remains unfinished. We have seen NO cabinets or counter top.I have four children and we have no kitchen.**** has not worked on our kitchen since April 19th. He has not called/texted or responded to our calls/texts since April 26th.I have given him chance after chance to make this right and have gotten no where.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.