ComplaintsforCity of Eastpointe, Water Dept.
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Complaint Details
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Initial Complaint
09/20/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I am a overseas investor that invested in property in eastpointe i have a agent there at the time to look after my property now i got told there was a leak so i organized a plumber out there and they said there was a leak near the meter on the citys side and that the water department from the city had to repair it now since then i got a higher water bill it was $713.34 in may so i complained and wanted to know what it was for they said you got a leak i got my agent to go there later and he could not see anything then i got another bill for $4,224.23 so i called my agent to look he told me its a leaking toilet and shut off the water i then called the water dep to shut off the water from the main as they told me only when i rang them that it was still leaking so i got plumber out he told me i had a leaking faucant and said if i want to fix it i said no for now as i was told it was the toilet by my agent but my agent is not a plumber so i said turn off all water now i have a water bill for $5,477.05 now i want to be clear i have not paid any water Bill since april /may 2022 now it is 20 september 2022 and my water bill is even higher now they are saying its my fault because i did not winterize property and they are blaming that reason the pipes blew yet they repaired that i *** but said that they charged me the water bill now i dont think this is ****** first this water bil is for only 4 months yet they have charged me twice the amount of what my taxes would be and on top of that because i have not paid they are putting fees so for that amount of charges it means the house would of flooded but it didnt then i was told if its the toilet running it would just go in the pipe now that is alot of water if true if you look at there water chart it jumped up on there chart yet no one contacted me yet the cityofeastpointe knew that this property was vacant and they have my direct email address but say they dont contact me i need bill removed or reduced alot
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.