Additional Information for Analysis Plus Inc.

• Laura Anderson, Operations Manager

Principal

• Mrs. Shari Markel, Owner

Customer Contact

• Mrs. Shari Markel, Owner
• Laura Anderson, Operations Manager

Worldwide

• MI

• Mastcard, Visa, Discover, American Express and Paypal

• Return of Standard Products: Standard Products are defined as any Analysis Plus product currently available and configurable on our website (analysis.plus).

  Defective Products
  If you received a product that is defective on arrival, you may return the product to us for repair, replacement, or refund within 14 days of arrival.

  If your product does not perform properly after 14 days because of a mechanical defect in the manufacturing process, you must file a Warranty claim. Analysis Plus will repair or replace the product based on our determination of the problem.

  Non-Defective Products
  Note: If you purchased your product from one of our Authorized Dealers, you must contact them directly.
  In the instance where you may, for some reason, be dissatisfied with an otherwise normally functioning Analysis Plus Standard Product that you purchased directly from us, your return options within 14 days of arrival are conditional as follows:
  -Product must be in the exact condition that it was received, including packaging.
  -You must cover the cost of shipping the product back to us.
  -Because Analysis Plus high-end products are built to order, you will incur a restocking fee of 10% upon return.