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Complaint Details
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Initial Complaint
11/15/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
I have a patient unapplied credit $49.93 which was supposed to be refunded.Since the end of August, I have contacted their billing team several times to get refund, but they always said that: I am on the refund list, and their CFO takes care of refunds every three weeks.I called them this morning again, and got the same answer, 'refund will be done within three weeks.'I'm afraid I cannot believe their answer.I want to get my refund, and wonder if you can help me.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.