ComplaintsforRebel Gypsy
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Complaint Details
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Initial Complaint
09/19/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On the live show that her i Influencer, did, I purchased a sweatsuit. This was on August 24 almost passed and I had to get the merchandise. I contacted the owner and she got with me. She told me she hadnt received it and then she told me it was ready to go out I sent a tracking number that didnt exist. so finally she got upset at me because I only want whats right what I pay for she deleted my Rebel Gypsy account, took my account credit and will not return my money. Ive sent emails in this regard and have received no response. In addition prior to that I had ordered a wig. The week finally came. The color was not the same as it was shown on the live. so I contact her again. She told me to take a picture outside in the daylight. My response to her was the wig wasnt shown in daylight was shown with a normal light so I took a picture and the normal light and the pit. The color is totally different three times and gotten no response back once my merchandise corrected my money back. This is just too insane for her to be running a business like this does fraud too. She purchases other places very inexpensive and **** the wigs up hundred percent she claims she manufactures her own wig that is totally incorrect. You can see where she cut the manufacture tags out of the wig and claim at the her and put her tag in there a lot of her clothes she sells on Amazon Amazon , so I want my credit back and this corrected and I have made attempts and attempts with no response hoping you can help me. If you need it, I can produce screenshots of our conversations and of emails. Please let me know it will take me a while to compile them because theyre on ******** but if you need them, I will thank you.Initial Complaint
12/08/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Dates start at Aug 31 2023 thru Oct 2023 (really Nov 2023 but giving time to see if they honor those)Total amount still in outstanding orders is $6,775.95 99 percent of orders are wigs.I have sent emails to company numerous times requesting status and resolution. I am told they are working on the orders but weeks, mths, etc go by without resolution. Rebel Gypsy ***************************** refuses to refund my money. I'm told they will give credit to spend but then you end ** in the same situation of waiting and unfulfilled orders.Many others have been scammed the same way by Rebel Gypsy.
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Customer Complaints Summary
5 total complaints in the last 3 years.
3 complaints closed in the last 12 months.