ComplaintsforHoneybin.co
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Complaint Details
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Initial Complaint
02/16/2024
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
Placed an order on 12/8/23 and was charged immediately for the item. Have never received the item and have sent three emails through their website to their support address to inquire about the status of my order. I have received no response to any of my inquiries and no updates on order status. There is no phone number to call so email is my only option for communication. I want my item or a refund.Business response
03/21/2024
Hi, this complain has been submitted for the wrong company. Our company, is **********************, with URL: www.honeybinsco.com and we are liquidation retailer in ******* ********. Our website address is very similar to the one outlined in this complain, which most likely caused confusion on the customers part.
Please let me know if you need anything from our end in regards to this.
Thank you,***********************
************Customer response
03/21/2024
It appears that the businesss response is correct. The business I have a complaint with is ******************************. They do not have a phone number or physical address on their website. Please let me know next steps.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.