Customer ReviewsforMartino Enterprises, Inc.

Had multiple issues with this company. Gave an accurate but incomplete account on ****** reviews, leaving a lot out. I go back and look and the project manager has responded that they made good and customer is happy. He knows very well that this is a total lie. They did come out again and put down sealant that they walked through and attempted to place furniture back on. When my girlfriend stopped them they said it was too heavy to remove. She informed them that her and I placed it there ourselves and they reluctantly moved it off the wet patio that they were walking on. They left sealant Footprints on our cement driveway. When they were finished the first time, they left materials that the ladies in the office had to come and pick up themselves after assuring us the employees would pick them up. The second time they were out to reapply the sealant that they messed up we reminded them that they were supposed to pick up the materials. They actually refused, saying they picked up everything before and left after my girlfriend pointed to the materials. They literally ignored her. After several more promises the ladies came and got them. The project manager at one point stated "it's not that bad" upon coming to look at it before second or third application. This was not a professional job by any means and it's mostly the problems dealing with them and the poor sealant job that made it a bad experience. Their salesman is a snake also. Cement looks good but time will tell. I'll be sealing it myself at my expense in the spring. If you want a job that's "not that bad" and to spend extra time and effort to get to that point then call these people. If not call the people my neighbors did. ******.

Martinos exceeded our expectations! The owner came to meet with us, was exceptionally polite and gave us our options and understood completely what we wanted. When work began the team was extremely professional and did amazing work. There was no surprises and nothing was done without our knowledge. They went above and beyond when some water damage issues brought in some unexpected cost and some other electrical issues. They explained what our options were and worked with us to find the best and yet most inexpensive solution to fix it. We will most definitely use Martino for any future home improvements! They have gained a life long client!! Thank you so much for the amazing work!!

In response to my request for a vinyl siding repair, Martino Home Improvements sent ***. After answering all of my questions, he proceeded and completed the repair. In addition to his competency in performing the repair, he was friendly, polite and courteous. From beginning to end, the process was seamless and the workmanship was what I expected. I will definitely be contacting them for my future home improvement needs.

Wouldn't recommend for concrete work. Pitting at side of sidewalk, gaps in cement at base of walk and patio, some uneven cement surfaces and some uneven broom finish with one section applied in a different direction on the patio, cuts in cement not neatly finished. Construction/cement expert gave them B (-)rating on finishes as "sloppy" but did state foundation was done correctly. One worker defensive when asked why he removed broom finish and border from porch without first asking if he could deviate from the contract; worker threatened to quit but did reluctantly finish the cuts. Martino initially defensive when reviewed the work even though he observed how framing not done on porch with crumbling, uneven edges-just the nature of cement; no comment why broom finish and border removed from porch without consent and why uneven broom finishes on the patio; no comment on the porch not being at it's original height; said pitting didn't need to be fixed that I was being *****. I must have caused his employee to act a certain way. Conceded to have top soil put around uneven edges of walk, patio, porch redone to appropriate height and with appropriate finishes after I took a forceful stance. One of his employees sanded the porch threshold and he told me to paid him directly for the work outside of the contract. Copy of check made out to their employee mailed to Martino Home Improvement-no response so must be standard procedure that employees can make side money on their jobs. Some damage to porch post and manufactures paint on storm door which I repaired. Office staff did work well to get materials condo association requested in order to approve the work and did keep the schedule moving until completion.