ComplaintsforHey Sugar Co. LLC
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Complaint Details
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Initial Complaint
11/16/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I placed an order on September 5th, for 12 glitter bombs for a total of $40.99. I received an order confirmation (Order #****) and the transaction on my credit card statement. However, I have not received any additional information from the company despite multiple messages over email, phone calls, and even messaging them on Instagram. I have been unable to establish contact with anyone at the company.Initial Complaint
10/14/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Order placed 9/25/23 for $35 and$5.99 s&h. Order never recieved. No communication. I've attempted to reach out twice to resolve with no response. I've seen other reviews stating the same situation
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Contact Information
Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.