ComplaintsforLakes Chiropractic
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Complaint Details
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Initial Complaint
12/21/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I am dyslexic cannot read I ask them to read the questions to me they said that it's not their problem that I cannot read and they do not have time they made me extremely small when they said that it was not their problem that I cannot read two of their employees were laughing about it I asked them if the doctor could read and to me they said no I've been to the chiropractor clinic several occasions and they have always read it to me then to go further I had an 8:00 appointment and then they said that they might be able to help me but can't guarantee and I would have to wait until they had time to do so I stood there for 45 minutes before I finally got up and asked to speak to a manager the owner approaches and says they don't have time to cater to people to me with my sort of problem and I should go somewhere else I've never been so humiliated in my whole life I'm 44 years old and this is never been an issue with any other person or with this facility before in the past
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.