ComplaintsforTotal Court Services
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Complaint Details
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Initial Complaint
08/15/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Dear BBB,We urge you to acquire the refund of ***************** fees (totaling over $2,520 since 12/23/21) from Total Court Services in ********* and call for the revocation of their $497,000 contract and fire their staff for the following reasons:1. GPS Equipment was unresponsive to charging then dangerously overheated at 2am, reaching a temperature of 140 degrees 2. Inconsistent clerk instructions including allowing & illegally attempting to disallow travel.3. Antiquated malfunctioning equipment 3x the size of IPhone with only 3 Appsvintage ******. Lying about battery charging requiring 2-3 hoursscientists use 60 day batteries. 5. Expected to miss work and travel 250 miles to replace dysfunctional equipment.6. They Often fail to communicate regarding travel plans 7. Attempts to keep him from following Doctors orders for health care 8. The contact he signed was different from daily expectations 9. Product continues to malfunction with inconsistent charging lights varying by up to 12 hours for need to charge.10. Repeated attempts to keep him from seeking employment Sincerely,*******************
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
600 E Eleven Mile Rd
Royal Oak, MI 48067
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.