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Complaint Details
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Initial Complaint
08/04/2023
- Complaint Type:
- Delivery Issues
- Status:
- Answered
This company is so unprofessional and illegitimate apparently! The same guy keep answering the phone ***** and I cant communicate with anyone else at this company! He send my company an email threatening in a very aggressive way and literally saying why youre not answering your phone! shame on business industry to have such a company out there scamming people
Business response
08/09/2023
Thank you for your feedback regarding your experience working with Credibly. We place a strong emphasis on our customer service, and the situation you have described is not what we aim to provide. A member of our team has been in contact with you and we have come to a solution that fits your businesses current financial needs. Should you require additional assistance during the course of your advance, please contact our customer service team at ******************************************.Customer response
08/10/2023
[A default letter is provided here which indicates your rejection of the business's response.
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this proposed action would not resolve my complaint. For your reference, details of why I am rejecting this response appear below:
[You must provide details of why you are not satisfied with this resolution. Please type details here:]
Regards,
Brothers ********
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.