ComplaintsforOctoloves
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Complaint Details
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Initial Complaint
05/28/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I bought some stuffies from Octoloves a little while back. The only thing I paid for was the stuffies. However, on April 27th I noticed a charge of $14.95 on my account. This was some time after me paying for the product so this was confusing to me. I sent them an email asking that I be refunded and whatever they were charging me for be refunded. However, they never responded. Since then I have sent many emails asking to be refunded and have the cancelation. Unfortunately, today I got charged AGAIN for $14.95. They have not responded to any emails and I am done reaching out to them. I want a cancelation for whatever they are charging me for, and I want a full refund of $29.90.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
8139 Highland Trl
Stanwood, MI 49346
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.