ComplaintsforKickin Mule Car Wash
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/10/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I purchased a $12 car wash and the door would not open to allow me in. I called the number on the machine and it went straight to voicemail, which was full so I was unable to leave a message. I called the two different numbers on the receipt, one did the same as above, and one was not a working number. I emailed them and then followed up on the email, with no response. I spoke with a community group and they all had the same advice, do not go there.Initial Complaint
10/12/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Latest event happened Sunday October 9,2022. I stopped to get a car wash. The machine took my money and I proceeded into the automatic wash. It rinsed my car and then told me to exit. I have tried several times to contact the owner. His mailbox is full. Upon going online, there are hundreds of complaints regarding the owner and how horrible it is. Apparently, it has been going on for several years in once capacity of another. County officials are doing nothing about it. Hopefully you will.Initial Complaint
03/28/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I paid for a car wash on Tuesday 3/15/22 between 66:00-7:30pm. The car wash broke when the person ahead of me was in the car wash so I was not able to get my wash. I left 2 messages and sent an email explaining the situation and asking for a refund and no one ever responded or returned my call.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.