ComplaintsforReMIND Magazine
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Complaint Details
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Initial Complaint
11/13/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
2 past due issues.No response from company.Initial Complaint
06/28/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
My wife is a subscriber of remind magazine and I am a subscriber of Puzzler every month I've had to chase my issues down when I call the number in the book ************ I get nowhere because the service reps are overseas and when I asked to speak to a customer service rep in ***************** or a supervisor they have always always refused I am very frustrated I cannot get any help I can't get to the bottom of my issue and I do not like paying for things that I have to chase and that I do not receive in a timely matter I have been hung up on many times by the overseas reps very poor business!. I have even sent an email to ************************* and I have yet to hear back from him he is supposed to be the advertising and media inquiries guy but I thought maybe he could help. So I am now missing June and I have yet to receive July's issue of Puzzler magazine.I will not be renewing either magazine due to the customer service being horrible to deal with. Please send me the issues I am missing, or cancel both magazines and issue a refund for the remaining issues. This magazine is supposed to be fun, but nothing but frustration whwn trying to get help with an issue. Also when signing up for these magazines I do not give my telephone number to any website because of too many scam calls so you will not find a phone number associated with either magazine thanks you have to go by my addressInitial Complaint
03/07/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Purchased Remind magazine as a Xmas gift early Dec 2022. To this day, the gift has not been received. Called *****, *****, *****, *****, *****, *****, *****, *****, 02-16.Multiple excuses why magazine was not delivered. One was even " address must be in a bad neighborhood."
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Customer Complaints Summary
6 total complaints in the last 3 years.
1 complaints closed in the last 12 months.