18 Customer Reviews
Review from Jake W
1 star02/01/2024
After they "completed" the job my house was filled with smoke in the middle of the night with my 2 young children asleep and it triggered every smoke detector in the house. They have been out to "fix" the issue 6 times and the job is still not complete.When the fireplace was not burning, the unsealed fireplace allowed an infestation of bugs to make their way inside the house. Wait until I upload the photos of their "finished product"Don't risk your family for this company. All they care about is getting paid. The owner **** told me that he only cared about solving my problem, and in good faith I gave him a large draw toward the unfinished fireplace that has cracks in the mortar and allows smoke into my home. ******************* sent a guy whos not a ***** to complete masonry work. This has been a colossal headache and a waste of my time and my wifes. I hope this review stops at least 1 person from falling victim to this terrible company. Dishonest, poor craftsmanship, poor ownership.Review from Jenn M
2 stars01/08/2024
Dr. ********************** claims to be a BBB accredited business, both in their print ads and on their phone recordings. They're not BBB accredited.Review from Gerhard S
5 stars12/08/2023
Dr. *********************** Prompt and friendly service. ***** was very knowledgeable and very thorough with the chimney cleaning. Appreciate the professional service and support.Review from Leslie F
5 stars12/07/2023
Dr ********************** was top notch. ***** was our service person and he was outstanding! I highly recommend this business.Review from George E
4 stars11/07/2023
***** was very good at explaining the steps of replacing our old fireplace. He also did an excellent job of installing the new fireplace and cleaning up afterwards. We will definitely refer friends and family to Dr ***********************Review from Robin R
5 stars10/19/2023
Dr ***** Sweep was able to inspect my chimney within a few days of my call. They did an extremely thorough and professional inspection for a very reasonable service fee. I also appreciate the time they took to explain all aspects of their proposal and the passion that is evident for their profession. I highly recommend!!
Dr. Sweep, Inc. Response
10/20/2023
Thank you for the business. We really apricate it!!!!!!Review from Linda S
5 stars10/11/2023
We use Dr.Sweep every year for our fireplace maintenance. ****** was awe! He was so polite, kind and professional! I felt very confident in his work! He made it easy to have him in our home. The company rewards you when you are a return customer by giving you a discount!Review from Lisa G
4 stars07/10/2023
Nice job matching existing brickwork; rebuilt shoulder of chimney, added limestone, new chimney top and cap. Corrected a crumbling brick problem nicely. No concerns.Review from DAVID L
1 star03/22/2023
This company basically said I just about needed a complete rebuild at ******* I had another company come out and said there was no issues and was in satisfactory conditionReview from Jess H
5 stars03/15/2023
Very fast and easy process!, ***** was patient answering all my questions, neat, and efficient.
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