Customer ReviewsforRoundtree Apartments

We have lived in Roundtree apartments in ********* ** for about 2 years and it has been a bad experience, to say the least. In May of 2022, we noticed a leak under the kitchen sink and sent a maintenance request to the office. usually, the maintenance requests were answered without problems, however, this time that was not the case. it started out as a dripping leak, but as time dragged on (despite numerous phone calls and messages) with no response to the request it got worse. Finally, someone came to look at the leak and said they needed a part ordered to fix it. They left without doing a thing and we never heard from that maintenance person or the management office again. In August the leak became more like a faucet under the sink and I decided to play hardball because no one had answered the many requests, and I could now smell mold from the constant flow of water every time the sink was used. talked to the office pleading to get them to send someone over, the response was "we have one maintenance man and he is booked. We will get to you in time, wait your turn" I said "There is mold, this is a health concern!" The response was "I don't care, wait your turn." This pushed me over the edge so I wrote a notice that I will be legally withholding rent until the issue is fixed, quoted ******** law in my letter, and stated once it is fixed we will pay rent. This letter was emailed before the rent was due. Almost a week later I received a message to make an appointment with maintenance to fix the sink (hallelujah!) I made an appointment and thought the problem was almost over. The day before the appointment was to happen we got a notice from management to pay rent or vacate the apartment. I know my rights as a tenant and waited until the leak was fixed, then promptly paid rent. They tried to charge us late fees because they insisted it was our fault the rent was late. Because of this situation and the now active health concern, we are moving. DO NOT MOVE HERE!!!!!!!!!