1 Customer Reviews
Review from Paul J
1 star08/11/2022
In the month of july 2022 my hvac blower quit working. On July 25 2022 I called Bloomington Heating and Air for a repair. I got an appointment for Tuesday August 2 between 7:30 and 9 AM The time came and the person showed-up approximately at 8AM. He proceeded to test out the problem and told the wife that it was a old unit and may not be able to get parts anymore however he did mention that a complete replacement would be around $6000.00 dollars. So then after getting a check from my wife for the service call he left. Later that day (after lunch) the office lady called and said they could not find parts for such an old unit.when I asked if they tried Grainger I was told again that they cannot find parts for such an old unit. The next 8/3/22 approximately 10/20-10/30 AM I called Grainger with the specs off of the motor and by 11/30-11/35 I was on my way to Grainer to pick-up a new motor that they had on the shelf. That night after work I installed the motor and all works as should. My main complaint is that my wife paid for what??? When you advertise for service you should mean SERVICE!!! As far as a star rating I don't believe any star is deserved.
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