Business ProfileforSempris LLC
Additional business information
Industry Tips about Buying Clubs from the BBB:
The BBB suggests that if you are considering membership in a buying club, first compare the prices and services of the club to retail stores and other such services. Consider the amount of merchandise you would have to buy at the club's discounted prices to make up for the cost of the membership. Understand the policies of the organization. BBB files indicate that Sempris, also doing business as FunSource, Home Play, Provell, Vacation Passport, Value Plus, and The Good Deal Company (scroll to the bottom of the BBB's business review to see a full list of the company's alternate names) has a pattern of complaints. The pattern of complaints, as determined by BBB, involves consumers alleging the business (or one of their subsidiaries) made unauthorized charges on their credit card and in many cases customers state they were not aware they had signed up to receive any type of membership or service from this company. The BBB recommends that consumers regularly check their credit card statements for charges which are not clearly identified as to the product or service ordered, and challenge any invalid charges early with the business and/or credit card company. The BBB also cautions consumers who order products online or by telephone when representatives of the selling company attempt to "up-sell" the consumer on added products, programs, clubs or services which may be charged to the consumer's credit card.
At-a-glance
Related Categories
Overview
Business Details
This is a multi-location business.
- Location of This Business
- 7500 Office Ridge Circle, Eden Prairie, MN 55344
- BBB File Opened:
- 3/28/2011
- Years in Business:
- 18
- Business Started:
- 6/1/2006
- Business Started Locally:
- 6/1/2006
- Business Incorporated:
- 3/2/2011
- Type of Entity:
- Corporation
- Alternate Business Name
- Customer Relationship Servicers
- Pantry Champ
- WC Mon Savings Central
- Business Management
- David Matschina, Director of Consumer Affairs
- Kate W, Director of Marketing
- Susan Hilt, Director of Marketing
- Contact Information
Principal
- David Matschina, Director of Consumer Affairs
- Kate W, Director of Marketing
- Susan Hilt, Director of Marketing
Customer Contact
- Kate W, Director of Marketing
- Additional Contact Information
Fax Numbers
- (962) 258-2490Other Fax
Phone Numbers
- (952) 258-2343Other Phone
- (800) 925-8674Other Phone
- (962) 258-2490
Customer Complaints
82 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
08/25/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
Customer Reviews
9 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Karen M.
1 star11/07/2024
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