ComplaintsforWhite Pine Holdings LLC
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Complaint Details
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Initial Complaint
01/19/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I have requested medical records for my mother *********************** for over a month now. I have asked *****, ************************* and more than 5 times to *********************. ***** has given me medication logs that are cut into pieces, and have lines through information. It seems that she does not know that you cannot alter medical records. She printed off a face sheet and that was all. I asked her again. She said she would give me the records. She gave me a copy of ****** care plan. I sent her a registered letter, requesting the records. She said shed have them ready for pickup. I have reached out to get an idea as to when they may be ready. She hasnt answered me. This is typical of her. She never answers when things get too tough. She wont give me Karis number or an owner number. I have no other way but to do this or go to court. This is for white pines in cottage grove memory care. All I want is the records. In their entirety unaltered.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.