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Find a Location

Jefferson Lines has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Jefferson Lines

      2100 E 26th St Minneapolis, MN 55404-4101

    • Jefferson Lines

      1101 Troost Ave Kansas City, MO 64106-3006

    • Jefferson Lines

      120 Wyoming Ave SW Huron, SD 57350-1845

    • Jefferson Bus Line

      501 Nebraska St Sioux City, IA 51101-1346

    Business ProfileforJefferson Lines

    Charter Bus
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.13/5stars

    Average of 16 Customer Reviews

    Customer Complaints

    41 complaints closed in last 3 years

    13 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Jefferson Lines provides daily bus service to 14 states across America’s Heartland. Through partnerships with other bus companies, we connect you to thousands of destinations across the United States, Canada, and Mexico. We also provide charter services for a variety of group travel in the Minneapolis, MN and Billings, MT areas. 

    Products & Services

    Scheduled Service

    Group Charters

    College Connection

    Business Details

    This is a multi-location business.

    Find a Location

    Jefferson Lines has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Jefferson Lines

        2100 E 26th St Minneapolis, MN 55404-4101

      • Jefferson Lines

        1101 Troost Ave Kansas City, MO 64106-3006

      • Jefferson Lines

        120 Wyoming Ave SW Huron, SD 57350-1845

      • Jefferson Bus Line

        501 Nebraska St Sioux City, IA 51101-1346

      Headquarters
      2100 E 26th St, Minneapolis, MN 55404-4101
      BBB File Opened:
      7/28/1986
      Years in Business:
      105
      Business Started:
      1/1/1919
      Business Started Locally:
      1/1/1919
      Type of Entity:
      Partnership
      Alternate Business Name
      • Jefferson Bus Company
      • Jefferson Partners L P
      • Jefferson Transporation Group Inc., The
      Business Management
      • Steve Woelfel, CEO
      • Susan Woelfel
      Contact Information

      Principal

      • Susan Woelfel

      Customer Contact

      • Susan Woelfel
      Additional Contact Information

      Fax Numbers

      • (612) 359-3437
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      41 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      16 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      kiyana w

      1 star

      11/05/2024

      I ordered 4 tickets (2 for me and 2 for my 8 year old) for September 29th to leave Hibbing Mn going to ****** and then a ticket for a bus boarding from ****** to *********** due to there not being a straight shot bus. My bus (schedule JL 920) was set to arrive at 9:55 am in ********** and arrive in ****** at 11:30 where I would then board the bus in ****** at 12:05 to head to ***********. I also had returning tickets. I had my two small children with me one who was only a few months. The bus was 30 minutes late which isn't unusual when I decided to call and they let me know the bus was canceled and if I wanted a refund I would have to fill out a form online. They denied my refund until I argued with them and they agreed for the one they canceling but not my connecting or returning that I could no longer get to due to them canceling the first bus because. Not only did I not get an email or information about my bus getting canceled and being outside with my small children for over an hour I was also out of hundred of dollars. AVOID THEM AT ALL COST.

      Local BBB

      BBB of Minnesota and North Dakota

      BBB Reports On

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