ComplaintsforPark Advisors Inc
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Complaint Details
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Initial Complaint
04/24/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
This is a mobile home park where I own a mobile home and rent a space. My ex is also on the lease and mobile home but she has a restraining order against her and is not allowed on the property. She asked the property managers to go into the residence and take pictures to send to her. That is illegal and unethical. No one notified me of this.Business response
05/02/2024
Mr. ***** is on a lease to own contract for his home. The manager of this mobile home park never entered the home nor was he asked to by Mr.****'s ex. Our Managers have no access into the homes that residents are living in. If the Manager does need access into the home, the resident will be notified.Customer response
05/02/2024
I am rejecting this response because:
i have proof that the property managers are lying and that they even took pictures of the interior of my home and sent them to *************************. also advised ****** that there were certain items not in the home.Business response
05/09/2024
When ************* called the corporate office a couple weeks ago, he was advised to put his complaint with any proof in writing and either mail or fax it to us. He was not happy with this answer and told us he was going to make a complaint to the BBB. We have no information on the date, time, or what manager he is referring to. We still advise that ************** send us his complaint with proof to our corporate office so that we can look into the matter.Customer response
05/09/2024
I am rejecting this response because:
i will get the complaint to you. i am leaving this unresolved with the BBB because you have lied already and stated that the managers did no such thing. this is unacceptable behavior for a business. the complaint will be sent to you shortly in writing.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.