Business ProfileforRachel's Best Soaps

This is a complete scam! The advertised a special on a 45 to 60 minute facial and a 15 minute consult. They left me in a bed in another area for a long while. They never even put a cape on me or washed my face. They put one lotion on and said it was $5,000! Then another lotion with no massage and no nothing. That was the end of the facial. Then they took me in the store and out a warm instrument on a small area of my face and said if I used it daily, I would have fewer wrinkles. They told me it sold for $10,000, but I could have it for $5,000. They kept pushing and pushing and came down to $1,200 and I said no. The person then put eye cream on my eye and kept pushing and pushing and then pleading with my to get the instrument. I bought the cream for $300. I told my family about my experience and they told me it was a scam and to return it. I went in a few days later and the store was not open, but the Mall was. I went in that following weekend on 2 different days and it was again closed. The next week, I called the ************ said their was nothing he could do. He told me to call ****** at customer service. I went back and forth with her and she would not refund the money even thought I had been to the store 3 times inside the return policy. I then called the store manager again who verified they were not open on the 2 days I was there and had closed early on the other one. He offered no help and said to call ****** again. ****** refused to refund me and said it would do no good for me to complain to the BBB because they were not one there. SCAM!