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          Securian Financial Group, Inc. has 1 locations, listed below.

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            Business ProfileSecurian Financial Group, Inc.

            Consumer Finance Companies
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Additional business information

            Additional Info:
            Securian Financial Group, Inc., and its insurance company subsidiaries offer insurance and retirement solutions to individuals and families, employers and their employees, financial institutions and their customers, and institutional investors. Founded in 1880, the company is headquartered in St. Paul, Minnesota and helps build secure tomorrows for more than 21 million customers across the United States and Canada.
            See all additional business information

            Contact Information

            400 Robert St N

            Saint Paul, MN 55101-2098

            Visit Website
            (651) 665-3500

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            Customer Reviews

            1.06/5

            Average of 33 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            52 complaints closed in last 3 years

            17 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/17/1996

            Years in Business: 144

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Insurance products and services

            Financial services

            Trust company services

             

            Products & Services

            According to the information provided by Securian Financial Group, this company offers financial and insurance services and plans.

            Business Details

            Headquarters
            400 Robert St N, Saint Paul, MN 55101-2098
            BBB File Opened:
            1/1/1975
            Years in Business:
            144
            Business Started:
            8/6/1880
            Business Started Locally:
            8/6/1880
            Business Incorporated:
            8/6/1880
            Accredited Since:
            12/17/1996
            Type of Entity:
            Corporation
            Alternate Business Name
            • Minnesota Life Insurance Company
            • Securian Life Insurance Company
            • Securian Trust Company, NA
            Business Management
            • Renee Montz
            Contact Information

            Principal

            • Renee Montz
            Read More Business Details and See Alerts

            Customer Complaints

            52 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/28/2024

            Complaint Type:
            Order Issues
            Status:
            Answered
            I have tried numerous times to cancel my policy. I have contracted them through their online contact us to get the forms needed to cancel their policy. The forms are NOT available online to fill out and send in. They will NOT send them by electronic communication (email) when asking for them through electronic communication (email). Instead they want you to call and speak to a person to have them send an email. They will NOT mail the form, well they said they sent it out, but I have never received it. They just charged my bank account again, and I want the charge for this month refunded and the policy cancelled once and for all. I am tired of reaching out and being ignored and dealing with this company.
            Read More
            Read 51 More Complaints

            Customer Reviews

            33 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Cindy S

            11/08/2024

            A BIG FAT -00000!!!! Underwriters at Securian denied me supplemental life insurance through my company when I signed up for my benefit enrollment. I called and the so-called "manager" said that there was "something in my health history" which triggered the denial. I don't smoke, drink, have had no accidents, no surgeries - only Type 1 Diabetes for 32 years. She hemmed & hawed ..... hummmm.... when I asked if that's what it was. DISCRIMINATION AND I WILL FILE A DISCRIMINATION LAWSUIT AGAIN THIS COMPANY! Like every review I've read, this company is a SCAM! STAY FAR AWAY FROM SECURIAN FOR LIFE INSURANCE OR ANY OTHER CLAIMS OR HIRE AN ATTORNEY ASAP!!! Securian - I hope you read this a weep! AND PLEASE DO NOT I repeat DO NOT give me any BS answer because you lied through your teeth and you are going to pay for it duly through the courts. So, carry on with your SCAMS and I am actually grateful I NEVER got supplemental life insurance through you and I am going to reach out to my HR organization and benefits team and let them know EXACTLY what you did to me. My company is a Fortune 500 and they will drop Securian like a bad habit. Go suck sand and get ready for the repercussions!!!!!!!!!!!!!!!!!!!!!!!!

            Securian Financial Group, Inc. Response

            11/11/2024

            Thank you for this information. In keeping with state and federal privacy laws and to protect the privacy of our customer, we are unable to provide our response via the Better Business Bureau public website. We will respond directly to the customer.
            Read 32 More Customer Reviews

            Local BBB

            BBB of Minnesota and North Dakota

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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